Have questions?
View Virtual Reality FAQ sections below.
General Information
We are a located at 2801 Memorial Parkway South Huntsville, AL 35801. We’re on the first floor near Belk (our temporary home until larger space becomes available…approx. February 2026). There’s a map at the bottom of this page.
Easiest access is on the Belk side of the mall.
When you arrive at DiVRgence, our guides will greet you and ensure your waivers have been signed. To save time, complete your waivers online. From there, you will be shown how to operate the virtual reality equipment, and a short tutorial will familiarize you with the controllers. Once you’ve completed the tutorial, you will be free to play whatever games you like. Guides are available to help you select games, clarify rules and controls, set up multiplayer games (when available), and resolve any technical issues that may arise.
For general game play and experiences, reservations are not required. Please call ahead for large groups, as it will help us plan for additional staffing.
We do our best to provide accommodations whenever we can. If you have a specific concern, we ask that you contact us before visiting, to ensure that you have the best experience possible. Let your guide know if you are concerned about any relevant health issues including heart conditions, seizures or serious phobias.
About Virtual Reality
Virtual reality allows users to explore video games in an immersive and hyper-realistic format. Because VR is an emerging technology, high-quality setups like ours require significant technological expertise to maintain. DiVRgence’s affordable guided virtual experiences exist to make VR accessible for everyone, regardless of income or experience with technology.
There’s a VR experience for everyone! Based on customer input, one of our trained guides will suggest games and/or experiences that appeal to you. VR isn’t limited to fighting and sports; you can fly around cities, explore haunted houses, simulate a job and so much more!
Absolutely! We have had many couples come out for a date night and had an amazing time. You and your date will have the opportunity to play games together, either cooperatively or against each other. Our staff will also recommend eateries and bars in the area to visit after your visit.
Currently, our library includes opportunities to fight, explore, fly, play sports, roller coasters, experience 5d movies and more! If you want to know about a specific title, please contact us and we will provide further information.
Each VR attraction is different. Our eight full-motion VR simulators can be either single or two player.
Yes! DiVRgence VR experiences feature multiple multi-player games or experiences.
DiVRgence’s dedicated team will do their best to accommodate and guide individuals of any age. We’ve had positive experiences with children as young as six and adults as old as 90. However, children under the age of eight often find it difficult to understand virtual reality, and do not always have the stamina or patience for a long session. Although our guides will do everything in their power to facilitate an engaging experience, they are responsible for attending to several users at a time and may not be able to spend the entire time helping your child. It is important to understand and accept that he or she may not have the maturity to effectively use a VR setup.
Some games are simple and require very little understanding of Literacy is also a key part of navigating virtual reality. If your child cannot read, we request that you book a weekday visit so we are able to provide a more in-depth, guided experience.
Full Motion Rides:
Minimum is 4’0” (48”) but some rides can be experienced by smaller children.
Weight: Varies by machine. Maximum is 275 lbs. to 350 lbs.
Restrictions are posted at the front desk by check-in and on each machine.
Some headsets are designed to be fully compatible with glasses and can be adjusted for the best fit. However, individuals with large-framed eyewear may experience difficulty or discomfort when wearing the headset over their glasses. If your prescription is less than -3.00, you will most likely not require your glasses while using the headset. If your prescription is greater than -3.00 and your glasses are bulky, we recommend wearing contacts, if possible, when using VR equipment.
Motion sickness arises when an individual’s visual input contradicts their body’s sense of movement. Our top-of-the-line hardware ensures that there is no lag or stuttering, reducing the likelihood that a user will experience motion sickness. However, games with unnatural movement mechanics (such as flying or gliding) may trigger motion sickness in some individuals. If you are prone to motion sickness, alert your guide at the beginning of your session, and he or she will advise you on which games to avoid.
If you have additional questions you can call the store and speak to a staff member at (256) 203-4128. If its after hours, please leave a message and we will get back to you, or contact us here.