FAQs

Have questions?
View Virtual Reality FAQ sections below.

Virtual Reality FAQ

General Information

We are a located at 3015 Governors Dr. SW, Huntsville, AL 35805. We’re across from Campus 805 and next to Bandito Burrito. There’s a map at the bottom of this page. 

DiVRgence has parking available on the front and side of the building. There is also public parking on several surrounding residential streets near 6th St SW. Please DO NOT park in Bandito Burrito’s parking lot.

See Pricing here. We have a per-experience pricing plan and an hourly pricing plan.  We also have birthday and special event package pricing. 
We now have our Mobile VR Experience pricing and booking available.
From time to time we offer special discount pricing, so join our email list and follow us on Facebook, Instagram and TikTok.

When you arrive at DiVRgence, our guides will greet you and ensure your waivers have been signed. To save time, complete your waivers online. From there, you will be shown how to operate the virtual reality equipment, and a short tutorial will familiarize you with the controllers. Once you’ve completed the tutorial, you will be free to play whatever games you like. Guides are available to help you select games, clarify rules and controls, set up multiplayer games (when available), and resolve any technical issues that may arise.

For general game play and experiences, reservations are not required. We only require reservations for large groups and parties. 

We do our best to provide accommodations whenever we can. If you have a specific concern, we ask that you contact us before making a booking, to ensure that you have the best experience possible. Let your guide know if you are concerned about any relevant health issues including heart conditions, seizures or serious phobias.

About Virtual Reality

Virtual reality allows users to explore video games in an immersive and hyper-realistic format. Because VR is an emerging technology, high-quality setups like ours require significant technological expertise to maintain. DiVRgence’s affordable guided virtual experiences exist to make VR accessible for everyone, regardless of income or experience with technology.

There’s a VR experience for everyone! Based on customer input, one of our trained guides will suggest games and/or experiences that appeal to you. VR isn’t limited to fighting and sports; you can fly around cities, explore haunted houses, simulate a job and so much more!

Absolutely! We have had many couples come out for a date night and had an amazing time. You and your date will have the opportunity to play games together, either cooperatively or against each other. Our staff will also recommend eateries and bars in the area to visit after your visit.

Currently, our library includes opportunities to fight, explore, fly, play sports, roller coasters, experience 5d movies and more! If you want to know about a specific title and can’t find it on our site, please contact us and we will provide further information.

Each VR attraction is different. Our Omni Arena experience can accommodate up to four players in one gaming experience. Our eight full-motion VR simulators can be either single or two player.

Yes! DiVRgence’s catalogue features multiple multiplayer games or experiences. Options range from cooperative adventures for two, to free-for-all games. You and your friends can play virtual sports, shoot arrows, explore post-apocalyptic wastelands, battle robots and even fight to the death!

DiVRgence’s dedicated team will do their best to accommodate and guide individuals of any age. We’ve had positive experiences with children as young as six and adults as old as 90. However, children under the age of eight often find it difficult to understand virtual reality, and do not always have the stamina or patience for a long session. Although our guides will do everything in their power to facilitate an engaging experience, they are responsible for attending to several users at a time and may not be able to spend the entire time helping your child. If you are booking an event for a young person, it is important to understand and accept that he or she may not have the maturity to effectively use a VR setup.


Literacy is also a key part of navigating virtual reality. If your child cannot read, we request that you book a weekday visit so we are able to provide a more in-depth, guided experience.

Omni Arena:

Height: Minimum is 4’2” (50”) and maximum is 6’5” (77”)

Weight: Maximum is 285

Full Motion Rides:

Minimum is 4’0” (48”) but some rides can be experienced by smaller children. 

Weight: Varies by machine. Maximum is 275 lbs. to 350 lbs.

Restrictions are posted at the front office by check-in and on each machine.

Some headsets are designed to be fully compatible with glasses and can be adjusted for the best fit. However, individuals with large-framed eyewear may experience difficulty or discomfort when wearing the headset over their glasses. If your prescription is less than -3.00, you will most likely not require your glasses while using the headset. If your prescription is greater than -3.00 and your glasses are bulky, we recommend wearing contacts, if possible, when using VR equipment.

Motion sickness arises when an individual’s visual input contradicts their body’s sense of movement. Our top-of-the-line hardware ensures that there is no lag or stuttering, reducing the likelihood that a user will experience motion sickness. However, games with unnatural movement mechanics (such as flying or gliding) may trigger motion sickness in some individuals. If you are prone to motion sickness, alert your guide at the beginning of your session, and he or she will advise you on which games to avoid.

If you have additional questions you can call the store and speak to a staff member at (256) 203-4128. If its after hours, please leave a message and we will get back to you, or contact us here.

Events and Parties

Our virtual reality experiences are like none other you can experience in Alabama, and our 5-star ratings on GoogleFacebookTripAdvisor and Yelp prove we’re VR experts. DiVRgence experiences center around you and everyone in your party. Our goal is to cater to all your needs, while you have a blast racing cars, racing motorcycles, going upside-down on a roller coaster or killing zombies.

You can view our party pricing here. Birthday parties are set up to allow the birthday person to play in the 4-person Omni-Arena with each of their guests (this way no one gets left out), and have fun on all the other theme park attractions.  Our mobile VR trailer “Rocket City VR Game Truck” is priced at $295 per hour.

At this time, no. In the very near future, we will offer a variety of bottled drinks as well as an assortment of snacks and candy!

Absolutely! Bring what you want for the birthday party, except alcohol. We can place your cake and ice cream in the fridge/freezer until its time for your party. 

Yes! When you book your event, you are provided a special space that includes tables for your food and drinks. You will also be assigned a party host to ensure your party is a success. Utensils, napkins, cups and plates are provided.  

Birthday parties and corporate events require reservations. Birthday parties  can be reserved here. Corporate events can be reserved here.

All stations come equipped with TVs that show what each player is playing. Trust us when we say, “It is often just as fun watching people play in VR as it is playing.”

Due to the popularity of our VR Theme Park, events at DiVRgence are often booked back-to-back. It is important to us to run on time so punctual customers do not have to wait to begin their event. Unfortunately, this means that late arrivals will miss out on some of their time. In order to ensure that you are ready to begin at the time of your booking, we recommend you arrive 10 minutes before your scheduled event.

We do our best to provide accommodations whenever we can. If you have a specific concern, we ask that you contact us before making a booking, to ensure that you have the best experience possible. Let your guide know if you are concerned about any relevant health issues including heart conditions, seizures, or serious phobias.

VR is safe for pregnant individuals, and our guides are happy to accommodate expecting mothers. However, since most of our equipment is full motion, we recommend reviewing the equipment first and then speaking with your doctor prior to engaging in VR activities.  

Most text and speech in the games offered at DiVRgence is in English (some are in Chinese). Additionally, our guides are trained to provide aid in English. Although you or another member of your party may be able to translate, a language barrier will make it more difficult to navigate the games and receive support from DiVRgence’s team members.

If you have additional questions you can call the store and speak to a staff member at (256) 203-1428. If its after hours, please leave a message and we will get back to you, or contact us here.

Virtual Reality FAQ